The Computer Group

Leader:  John Howlett - computer@ashbyu3a.co.uk - phone 01530 461774

Helpline: help.computer@ashbyu3a.co.uk

The Computer Group meets twice a month on the first Wednesday and third Monday of the month at 2pm.

We are not all computer geeks, but between us we know something about most types of computer, mobile phones and other related technology whether it is Windows, Apple Mac, iPad or Android.

We also discuss how to look after the files, music or photos on your computer, how to make backups or how to copy them to DVD or all sorts of "interesting" problems. One thing we can't do is undertake hardware repairs, but we might know someone who can!

So if there is something you don't understand about your computer, mobile phone or other related technology from the simplest to the more esoteric, come along and we'll see if we can help.

OR

Email our Computer Helpline with any problems or questions. We can email you back, or better still, you can come along to the next meeting and someone may have worked out your problem and be able to talk you through it.

Send us details of your problem to help.computer@ashbyu3a.co.uk

7th October

We had 4 customers with various computer problems today but only two 'experts', so it was a busy afternoon.

One person had a message that kept popping up and blocking the screen with an obviously false message to renew McAfee and asking for info that McAfee would already have. This was a little difficult to remove but deleting all the browser history seems to have got rid of it.

Another had a problem with their laptop not connecting to their home router after a relative reset it to factory settings. After much investigation it seems that the reset had removed a vital piece of software. We nearly got it running but with instructions to the relative to try to finish installing the vital part.

For different reasons two members were trying to open a new gmail account. This proved difficult as Gmail asks one to log out of your current account but then doesn't seem to let you do that. Some investigation needed to sort that one out. Maybe next time!